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WHAT IS THE BALANCED SCORECARD?
The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.
It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. While the phrase balanced scorecard was coined in the early 1990s, the roots of the this type of approach are deep, and include the pioneering work of General Electric on performance measurement reporting in the 1950’s and the work of French process engineers (who created the Tableau de Bord – literally, a "dashboard" of performance measures) in the early part of the 20th century.
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BALANCED SCORECARD WEST AFRICA
Balanced Scorecard West Africa is a management consulting firm incorporated in Nigeria and specialized in strategy and performance management training and consulting services.
Our strategy and performance management services employ the award-winning Balanced Scorecard Nine Steps to success™ framework. The company is an Affiliate of the Balanced Scorecard Institute, a strategy Management Group Company, USA, which gives us access to the best available training and consulting resources in integrated strategic planning and performance management system using the world-acclaimed balanced scorecard.
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| CASCADING A BALANCED SCORECARD |
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Could your organisation improve its performance by better communicating what your strategy is to your employees?
Do you have employees whose hard work is actually running counter to the organisation’s goals because they have a different understanding of what you are trying to accomplish?
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PROGRAM SCHEDULE
TRAINING & CONSULTING SERVICES
The Balanced Scorecard West Africa works with commercial, government and non-profit organizations in the West African Region in the development of balanced scorecard and performance management & measurement systems using the Balanced Scorecard Institute's award-winning Nine Steps to SuccessTM methodology. We also provide 2, 3, and 5-day training workshops related to best practices in strategic performance management and measurement, transformation and change management, and building and implementing balanced scorecards (BSCs).
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